Компания Technoinfo Ltd как официальный представитель компании Oxford Instruments Plasma Technology, рада сообщить, что OIPT расширяет сервис поддержки пользователей новыми гибкими предложениями относительно запасных частей и гарантии на системы.
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Oxford Instruments Plasma Technology (OIPT), leaders in producing systems and processes for etch, deposition and growth, has expanded its Customer Support offering with the introduction of a wide range of new services and products.
New Flexible Support Agreement Packages and Spares Kit Packages have been designed with the aim of giving customers the ability to choose levels of system support tailored to their requirements. With such a broad customer base, OIPT recognises that its customers have varied requirements, and these new packages enable the customer to personalise their support, saving unnecessary costs that are inevitably factored in to ‘standard’ packages.
The varied new Upgrade range aims to save energy, time and improve the functionality of Oxford Instruments’ systems already installed in customer facilities. These include the energy and gas saving Dry Pump Standby Mode, a Gas Pod upgrade offering extra flexibility, improved end-pointing capabilities, an upgrade to OIPT Cryo Tables, a whole range of Control System upgrades, and more.
“We recognise that our customers want ongoing system process improvements, benefitting in greater productivity, cost reduction or scientific advancements.”, comments Mark Vosloo, Sales and Customer Support Director at OIPT, “As a result, the Company’s policy of continuous product development has resulted in a growing range of system upgrades designed to extend the life of customer systems and add new functionality.”
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Oxford Instruments Plasma Technology (OIPT), leaders in producing systems and processes for etch, deposition and growth, has expanded its Customer Support offering with the introduction of a wide range of new services and products.
New Flexible Support Agreement Packages and Spares Kit Packages have been designed with the aim of giving customers the ability to choose levels of system support tailored to their requirements. With such a broad customer base, OIPT recognises that its customers have varied requirements, and these new packages enable the customer to personalise their support, saving unnecessary costs that are inevitably factored in to ‘standard’ packages.
The varied new Upgrade range aims to save energy, time and improve the functionality of Oxford Instruments’ systems already installed in customer facilities. These include the energy and gas saving Dry Pump Standby Mode, a Gas Pod upgrade offering extra flexibility, improved end-pointing capabilities, an upgrade to OIPT Cryo Tables, a whole range of Control System upgrades, and more.
“We recognise that our customers want ongoing system process improvements, benefitting in greater productivity, cost reduction or scientific advancements.”, comments Mark Vosloo, Sales and Customer Support Director at OIPT, “As a result, the Company’s policy of continuous product development has resulted in a growing range of system upgrades designed to extend the life of customer systems and add new functionality.”
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